The fine print, in plain words

01Agreement to these terms

These Terms & Conditions govern your use of quenlabs.xyz and any web design services provided by Quen Labs ("Quen Labs", "we", "us"). By using this site or engaging us for a project, you agree to these terms. If you do not agree with them, please do not use the site or our services.

02Our services

Quen Labs designs and builds websites for a one-time flat fee of $500 USD per project, as described on our homepage. Each engagement covers the scope agreed with you in writing before work begins. Work outside that agreed scope may be quoted separately.

03Pricing and payment

The project fee is $500 USD unless a different scope and price are agreed in writing. There are no retainers, hourly charges or hidden costs. Payment is due after we have agreed on the scope and before the final files are handed over, unless we arrange otherwise. All prices are in US dollars and exclusive of any taxes that may apply in your jurisdiction.

04Project scope and revisions

Every project includes the deliverables listed at the time of agreement, along with two rounds of revisions. Additional revision rounds, new pages, or features beyond the agreed scope can be added by mutual agreement and may affect the timeline and price. Timelines depend in part on you providing content, feedback and approvals promptly.

05Your responsibilities

To help us deliver on time, you agree to:

• Provide accurate, complete project materials and any access we need.
• Confirm that you own or are licensed to use all content, images, logos and fonts you supply.
• Respond to requests for feedback and approval within a reasonable time.
• Ensure your use of the finished site complies with applicable laws.

06Intellectual property

On full payment, ownership of the final website files we create for your project transfers to you — you own your site. We may retain the right to display the finished work in our portfolio and case studies unless you ask us in writing not to. Any third-party assets (such as stock imagery, fonts or plugins) remain subject to their own licences, which you are responsible for maintaining.

07Handover and hosting

We deliver a complete handover of your site so you own and control it. We do not provide ongoing hosting, maintenance or support as part of the flat fee unless separately agreed. You are responsible for your own hosting, domain and any changes made after handover.

08Warranties and liability

We deliver our work with reasonable skill and care. Beyond that, the site is provided "as is" without further warranties. To the fullest extent permitted by law, Quen Labs is not liable for any indirect or consequential loss, and our total liability for any claim arising from a project is limited to the fee you paid for that project.

09Cancellation

Either party may end an engagement in writing. If you cancel after work has begun, any fees for work already completed remain payable. We will hand over any completed materials up to the point of cancellation.

10Third-party links

Our site may link to third-party tools and websites, such as our Cal.com booking page. We are not responsible for the content, policies or practices of those third parties.

11Changes to these terms

We may update these terms from time to time. The version that applies to your project is the one in effect when we agree on scope. We will update the "last updated" date above whenever changes are made.

12Governing law

These terms are governed by the laws applicable at Quen Labs' place of business. Any disputes will be handled in the courts of that jurisdiction. Nothing in these terms limits any rights you may have under mandatory consumer law where you live.